Reference

Legal Terms for rbajj

We run our casino for Bangladesh players where local law and eligible regions allow it. Our legal position depends on your jurisdiction, and we update these terms when service conditions change.

Jurisdiction-dependent accessbKash, Nagad, Rocket contextAccount policy updatesLive casino and slots
rbajj Legal Terms for rbajj
POLICY CONTACT

Legal and Account Questions

When you have questions about these terms, your account status, or data requests, reach our support team through the contact paths below. We handle legal inquiries the same way we handle account issues: directly, with a real response that addresses what you asked.

Team online

Live Chat

Open the chat panel in your account dashboard and tell us what you need. We route policy questions to the team that handles legal and data requests, not the general support queue.

Email Support

Send your question or data request to the support email listed in your account settings. Include your registered mobile number or account ID so we can verify ownership before releasing information.

Mobile Contact

Text the support number from the mobile you registered with your bKash, Nagad or Rocket wallet. We confirm your identity through the wallet link, then answer your legal or data question.

DATA PRACTICES

How We Handle Your Information

We collect the minimum data required to verify your wallet, process payments and keep your account secure. That means your mobile number, wallet transaction ID, login timestamps and game history. We do not share this data with third parties except when a payment provider or game studio needs it to complete a transaction or investigate a dispute.

Data Collection

We store your mobile number, bKash or Nagad or Rocket wallet ID, and transaction records. Session logs track login times and device type to flag suspicious access attempts. Game history shows which tables you played and which slots you opened.

Cookie Use

We set a session cookie to keep you logged in and a preference cookie to remember your language and game-filter settings. No third-party tracking cookies. Your browser can block or delete these at any time through its privacy settings.

Account Security

We hash your login PIN and do not store it in plain text. OTP codes sent to your mobile expire after five minutes.

Data Rights

Request a copy of your account data or ask us to delete it by contacting support. We verify your identity through the wallet you registered, then send the data file or confirm deletion within seven days.

Legal and Policy FAQ

Access depends on your local law and eligible regions. We do not claim universal legal status. Check that your jurisdiction allows online gaming before you open an account, and confirm you meet local age and eligibility rules.

Yes. Contact support and ask for a data export. We verify your identity through the mobile number or wallet you registered, then send a file with your profile, payment history and game log within seven days.

When you deposit, we check the wallet transaction ID and mobile number against the details you registered. This confirms you own the wallet and helps us prevent fraud. The verification step does not constitute legal clearance for gaming in your region.

We close affected accounts and process outstanding balances according to the withdrawal policy on record. You receive a notice in your account panel and by email or SMS. We aim to complete the closure and payout within the standard withdrawal window.

Only when necessary. Payment providers need wallet and transaction details to clear deposits and withdrawals. Game studios see session data to deliver live tables and slot features. We do not sell or share your data for marketing or tracking purposes.

We retain transaction and identity records for the period required by anti-fraud and financial record rules, usually several years. After that window closes and you have not used the account, we delete profile and session data. Transaction records stay longer where law requires it.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.