Withdrawing Funds Back to Your Wallet
Withdrawals go back to the same wallet you used to deposit — bKash, Nagad or Rocket. Head to the cashier, select withdraw, and enter the amount you want to move. We ask you to confirm your registered wallet number before processing so the funds reach the right account. If your account verification is complete, the request moves through our payout queue without
extra steps. We do not set a processing window we cannot stand behind, so we describe it as prompt rather than quoting a figure. Any pending withdrawal shows a live status in your account history tab.
- Open withdraw screen — Go to the cashier and select the withdrawal option from the menu.
- Enter wallet details — Confirm your bKash, Nagad or Rocket number and type in the withdrawal amount.
- Complete identity check — If prompted, confirm your account PIN or the OTP sent to your registered number.
- Track the status — Your account history tab shows the request status until the wallet confirms receipt.