Reference

Privacy Policy

We collect what we need to run your account, process bKash and Nagad deposits, verify withdrawals, and keep the lobby secure. This policy explains what we gather, how we use it, and how you can request changes or deletion.

Account dataPayment recordsDevice infoCookie consentSupport history
rbajj Privacy Policy
PRIVACY CONTACT

How to Reach Us About Privacy

If you have questions about data collection, want to request a copy of your records, or need to update consent settings, our support team handles privacy queries through the same channels you use for account help. Live chat is the fastest route for urgent data requests.

Live Chat Open the chat widget in your account dashboard and select privacy query. Our team reviews data requests during support hours and sends confirmation within one business day.
Email Support Send your privacy request to the support email listed in your account settings. Include your registered mobile number so we can verify your identity before releasing any personal data.
Account Settings Visit the privacy tab in your dashboard to update cookie preferences, review data collection consent, and download a copy of your transaction history anytime you need it.
DATA HANDLING

How We Protect Your Information

We built our platform with account security and privacy controls at the center. Every bKash and Nagad transaction is encrypted, login sessions expire after inactivity, and you control which data we track through your dashboard settings. Here's what we manage behind the scenes.

Encryption Standard

All payment data moves through SSL encryption from the moment you enter your bKash or Nagad PIN. We do not store your payment app password or full card details on our servers.

Cookie Controls

Essential cookies keep your session active and remember your language preference. Optional analytics cookies track lobby navigation; you can disable those in account settings without affecting gameplay or withdrawals.

Data Retention

We hold account records and transaction logs for the compliance period required by payment processors and audit rules. Once you request deletion, personal identifiers are removed within the permitted timeframe.

Access Requests

You can download your account data, update consent choices, or ask us to delete records by contacting support. Verification takes one business day; data export arrives as a JSON file to your registered email.

Common Privacy Questions

We collect your email, mobile number, password, and the device data from your first login. Payment records come from bKash, Nagad, and Rocket transactions so we can credit deposits and process withdrawal requests.

Yes. Contact support through live chat or email and request a data export. We verify your identity using your registered mobile number, then send a JSON file with your account and transaction history within one business day.

Transaction logs remain for the audit period required by payment processors and local regulation. Personal identifiers such as email and mobile number are deleted within the permitted timeframe once you request account closure and data removal.

We do not sell your data. Payment processors like bKash and Nagad handle transaction records under their own privacy policies, and game studios receive session data needed to run live tables and slots. We link to their policies in your dashboard.

Go to the privacy tab in your account settings. Essential cookies stay active to keep your session running, but you can disable optional analytics cookies that track lobby navigation without affecting deposits, withdrawals, or gameplay.

Change your password immediately through account settings, then contact support via live chat. We review login history and IP addresses to detect unauthorized access and can freeze your account while we investigate the issue.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.